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  1. Hero Wars
  2. Technical issues and settings

Technical issues and settings

FAQ

  • Technical difficulties FAQ

Basic troubleshooting

  • I want to report a bug or an error
  • How to disable extensions
  • How to clear browser cache
  • How to install another browser
  • How to enable hardware acceleration
  • How to take a screenshot on PC/Mac

Technical difficulties

  • Game doesn't start, crashes, freezes or restarts
  • Game is stuck on loading screen
  • I’ve got a critical error message
  • I have a problem with my internet connection
  • I want to download the game or play offline
  • What platforms can I find the game on?

Game settings

  • How to enable push notifications
  • How to set up sounds and music in the game
  • How to open the game in fullscreen mode
  • I want to change the language in the game
  • How to change in-game time zone
  • I want to know keyboard shortcuts for the game

How to contact Support

  • How do I contact Support if I can’t open the game?
  • Support team isn’t answering
  • How do I contact Support?

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