Gameplay

FAQ

• Combat system FAQ
• New titans and totems
• Gameplay FAQ

Hero Wars basics

• How to play
• How to level up
• How to save game progress
• How do raids work?
• Letters disappeared from my mailbox

Upcoming events

• The Shining Ascension
• The Color of the Night
• The Dance of Ice and Lightning event
• Autumn Festival
• Elemental Synergy
• Guardians of Outland

Free emeralds tasks

• Where can I find offers to get free emeralds?
• I completed a Free emeralds task but didn't get emeralds
• How do I check the status of a free emeralds task?
• The task list is empty
• How to contact ayeT-Studios
• ayeT-Studios Support team doesn't answer

Items and resources

• Soul Atrium
• Main resources
• Other resources
• Coins and certificates
• Game items are missing
• I accidentally used/spent/equipped/upgraded something
See all 14 articles

Heroes

• General information about heroes
• Rank and equipment
• Main stats
• Secondary stats
• Hero skills
• Hero skins
See all 12 articles

Titans

• General information about titans
• New titans and totems
• Titan level and evolution
• Titan skins
• Titan artifacts
• Titan Soul Stones
See all 7 articles

Totems

• Totems
• Totem fragments and Bad Luck Protection
• New titans and totems

Pets

• General information about pets
• Pet stats
• Pet skills
• Pet Soul Stones
• Pet items
• Patronage
See all 7 articles

Combat

• Combat system FAQ
• How to battle
• Damage types
• Control effects
• Energy generation in combat
• Combat speed
See all 8 articles

Quests and special events

• Special Seasons
• Cosmic Battle
• Daily bonus
• Quests
• Special events
• Emperor's Decree

Guild and guild game modes

• Guild and Daily quest activity points don't match
• Clash of Worlds
• Guild
• Guild activity
• What's the penalty for leaving a Guild?
• How to change Guild Master
See all 13 articles

Guild War

• Guild War
• How to become a Champion
• Guild War trophies and how to exchange them
• The Citadel was attacked before all other fortifications had been captured
• We won every battle in Guild War, but another Guild ranked higher than us
• Our Guild has no Guild War on Saturday

Game modes

• I didn't get Arena / Grand Arena reward
• Combat Training
• Campaign
• Arena
• Grand Arena
• Tower
See all 10 articles

Shops

• Clash of Worlds Shop
• Soul Shop
• Town Shop
• Arena Shop
• Grand Arena Shop
• Tower Shop
See all 14 articles

Official communities

• Official communities: posts, events, rules, etc.
• I followed a community post link but didn't get my reward

Reporting a player

• What actions are prohibited in the game?
• What happens to a player for cheating?
• I've encountered a cheater
• Why have I been banned?
• Scammers in game chat
• Using third-party tools
See all 8 articles

Feedback and suggestions

• How do I leave feedback and suggestions?
• Why haven't my suggestions appeared in the game yet?

How to contact Support

• How do I contact Support?