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Hero Wars
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Hero Wars
Payments
Payments
FAQ
Payments FAQ
Payment difficulties
I made a purchase but didn't get what I bought
I can't make a payment
I made a payment and got a wrong item
I made a payment on the wrong server
I want to make a refund
How to contact Xsolla
Bundles and special offers
General information about bundles / special offers
I want a custom bundle / special offer
Valkyrie's Favor
General information about Valkyrie's Favor
My subscription level has reset
I want to cancel Valkyrie's Favor
Emerald multipliers
General information about emerald multipliers
I bought emeralds with a multiplier but got x1
VIP
General information about VIP levels
I didn't get VIP level emerald bonus
What happens to VIP points at VIP level 15?
How to contact Support
How do I contact Support?
What can we help you with?