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  1. Hero Wars
  2. Payments

Payments

Have a question regarding payments?

Payment difficulties

  • I want to make a refund
  • I made a purchase but didn't get what I bought
  • I made a payment and got a wrong item
  • I made a payment on the wrong server
  • Payment window doesn't load
  • How to contact Xsolla

Bundles and special offers

  • General information about bundles / special offers
  • I want a custom bundle / special offer

Valkyrie's Favor

  • General information about Valkyrie's Favor
  • My subscription level has reset
  • I want to cancel Valkyrie's Favor

Emerald multipliers

  • General information about emerald multipliers

VIP

  • General information about VIP levels
  • What happens to VIP points at VIP level 15?
  • General information about VIP level emerald bonus

FAQ

  • Payments FAQ

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