Payments

Payment difficulties

• I want to make a refund
• I made a purchase but didn't get what I bought
• I made a payment and got a wrong item
• I made a payment on the wrong server
• Payment window doesn't load
• How to contact Xsolla

Bundles and special offers

• General information about bundles / special offers
• I want a custom bundle / special offer

Valkyrie's Favor

• General information about Valkyrie's Favor
• My subscription level has reset
• I want to cancel Valkyrie's Favor

Emerald multipliers

• General information about emerald multipliers

VIP

• General information about VIP levels
• What happens to VIP points at VIP level 15?
• General information about VIP level emerald bonus

FAQ

• Payments FAQ