Why have I been banned?

You may be banned for violating our Terms of Service. You can follow this link to see the complete list of terms.

Here are some common reasons for which players can get banned:

  • usage of third-party tools,
  • usage of methods that grant an unreasonable advantage,
  • provision of the account access to third parties: account selling, gifting, or exchange.

Contact our Support team if you believe that you have been banned by mistake. Describe your situation in detail. Our specialists will review your inquiry.

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