How to report a bug or an error

If you have encountered any bugs or errors in the game, check out this section of our Help Center. There you will find basic troubleshooting steps that help solve most technical problems.

If the instructions in the articles have not helped, you can submit a bug/error report from the game.

  • To open the ticket creation form on hero-wars.com, click Menu in the upper-right corner and then press the Support button in the pop-up window.

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  • If you play on Facebook, click Get help in the bottom-right corner of the game screen to submit a ticket.

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