How to report a violation

If you believe that the player's speech, behavior, or nickname violates our Community Rules and/or Terms of Service, contact our Support team. Depending on the report reason, you need to provide additional information:

  • If you want to report a player whose behavior you find offensive, make sure to attach a screenshot of the message, provide the ID of the player who left it, and describe the situation in detail.

Note
If you do not want to see any messages from a certain player, click their nickname in the chat and then press the Add to blacklist button.

  • If you want to report a player whose name you find offensive, make sure to provide the ID of this player.
  • If you want to report other violations, e.g., fraud, usage of third-party software, disclosure of any personal data, etc., make sure to provide the ID of the violator, describe the situation in detail, and attach a screenshot (if applicable).

Our specialists will review your ticket. Note that they cannot disclose the results of their investigation due to the user Privacy Policy.

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