In this article, you will find information on what to do if you have lost your account.
- If you cannot log in to your game account, double-check if you have correctly entered your login and password.
If you have forgotten your password, try resetting it using the Forgot password button.
- If you still cannot access your account, contact our Support team and describe the situation. You need to provide the following information:
- team name (nickname),
- guild name (if any),
- number of your server,
- your account email,
- screenshot of the receipt of any transaction (if any).