Skip to main content
Hero Wars Help Center home page

Hero Wars

English (US) Русский
Submit a request
Sign in

Gameplay

Learn everything about the game!

Technical difficulties

Need help?

Payments

Have a question regarding payments?

Account management

Account recovery, transfers and data

Promoted articles

  • I didn't get Arena / Grand Arena reward

    I didn't get the Arena reward at 8 PM To receiv...

  • Guild and Daily quest activity points don't match

    Your Daily quest activity resets at 5:00 AM you...

  • I made a purchase but didn't get what I bought

    First, try reloading the game tab. If the rewar...

  • I can't make a payment

    In this article, you can find solutions to the ...

  • Game doesn't start, crashes, freezes or restarts

    Sometimes you can run into technical difficulti...

  • Account lost

    You can log in to Hero Wars using your email an...

  • I want to play on a mobile device

    The developers are working on optimizing the ga...

  • Terms of Service Privacy policy Parent's Guide
  • © Nexters Support
    Copyright © 2022 NEXTERS
What can we help you with?